Ben Relton, Founder and Director of Pinch Point Solutions

About Pinch Point

Why I Started Pinch Point

Nearly 20 years in UK property sector leadership, and a front-row seat to the pressure growing businesses are under to build bigger teams on tighter budgets.

I've spent nearly 20 years in UK property leadership, including nearly 15 years at Foxtons across a variety of senior leadership roles, before moving into a Managing Director role and, most recently, Group Sales Director at LOFT.

At Foxtons I worked alongside colleagues from countries all over the world, different working styles, different ideas, different ways of looking at the same problem. It's where I first saw how much a genuinely diverse team adds, well before I ever thought about building one myself.

At LOFT I ran an offshore team for three years, and that's where Pinch Point really started. I watched property and asset management businesses, the ones I was working alongside every day, get squeezed harder every year. Rising employer National Insurance, mandatory pension contributions, day-one employment rights, climbing minimum wages. None of that is going away, and for a lot of operators it's become the single biggest obstacle to growing the team they actually need.

Running an offshore team myself showed me a different way to solve it, highly skilled people, genuine flexibility to scale up or down as the business needed, without compromising on quality or losing control of who you hire. Pinch Point Solutions is that model, built specifically for property sector businesses and the companies that supply them, by someone who's sat on your side of the table.

I've also seen how overstretched teams burn out, and how much of that comes down to workload, not the people themselves. Pinch Point exists to take that pressure off, not add to it.

Ben Relton Founder and Director, Pinch Point Solutions